...

ticket_user = myuser@mycompany.com
ticket_password = KDSJFK287332sjd

Live Chat

To enable the live chat, you need to define which Queue you plan on using. This can be done with a setup such as:

snow_chat_queue = d34cc972db798bc014c99ee3db961980

Then you need to define a few triggers. The code for these will be sent to you. Please post a request to contact@konverso.ai