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snow_kb_sys_id = 15c9c81cdbe9cf00e386f3731d96195d |
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Page mapping class
The portal might define a special “page” for displaying particular types of ServiceNow objects. The mapping is defined in the configuration variable snow_sys_class_name_to_pagein the following format:
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snow_sys_class_name_to_page = pc_hardware_cat_item:device, kb_knowledge:kb_article, sc_cat_item_guide:sc_cat_item_guide,
incident:incident, sc_req_item:request_item, change_request:change, dmn_demand:demand, *:sc_cat_item |
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