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Our Customer Portal includes the ticketing system that you can use to create and track any issues. Submit a bug, propose an enhancement, or ask a question, and once updates are made on a ticket, you will receive an email notification. Make sure you have a Customer Portal account; if you need the credentials, consult your Konverso representative. 

Tip

Alternatively, you can send an email to support@konverso.ai to create a ticket.

To view the requests that have been created by you, or to inspect the complete list, click Requests in the upper right of the Portal window.

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  • The account named "acme" that would grant the full access to the ticketing system.

  • The jean@acme.com email that is associated with the "acme" account. Jean would be able to reset passwords. 

  • Emails denny@acme.com and andrea@acme.com.

  • These three emails can be used to send messages to support@konverso.ai to create tickets.

Contact our support