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Token and Profile Group mapping

We introduce the new table called A user token is valid only for a short period of time. When the token gets expired, the conversation with an operator ends. To make sure it does not happen, tokens must be stored. We created the x_konve_kbot_test_relationship. It table for this purpose. This approach improves the user security and stabilizes sessions.

The table contains the mapping of Kbot users (in the form of a token) and ServiceNow conversations (a live_group_profile object). The columns are:

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