...

• username

• firstname

• surname

• botname

Testing your custom welcome message

Once you have defined a nice welcome message, you can test it and make sure it looks just as you need it. To do so:

1. Open the chat by clicking the Chat icon in the upper right of the window.

2. If you already have some conversations there, click hamburger menu in the upper left of the chat pane and select Clear the chat.

3. Once the chat is refreshed, the welcome message is displayed.