Privacy Policy — Website usage

Your privacy is important to us, so in this Privacy Policy we explain in details how Konverso uses the personal data we collect from you when you use our website.

We carry out data processing in accordance with the data protection principles of the EU General Data Protection Regulation (GDPR).

The Privacy Policy covers the following topics:

• What data do we collect?

• How do we collect your data?

• How do we use your data?

• What are your data protection rights?

• Changes to our Privacy Policy

• Marketing

• How to contact us

What data do we collect?

Konverso collects the following data:

• Personal identification information (name, email address, phone number, etc.)

• IP address

How do we collect your data?

Konverso may receive your data directly. It takes place when you:

• Register online for testing our services;

• Complete a customer survey or provide feedback;

• Visit our website via your browser’s cookies.

Konverso may also receive your data indirectly. The possible sources are:

• Professional tradeshows;

• Partners' events.

How do we use your data?

Konverso collects your data so that we can:

• Process your requests and manage your account.

• Send you emails with special offers on other products or services we think might answer your business needs.

What are your data protection rights?

Konverso would like to make sure you are fully aware of your data protection rights.

The right to access 

• You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification 

• You have the right to request Konverso to correct any information you believe is inaccurate.

• You have the right to request Konverso to complete the information you believe is incomplete.

The right to erasure 

• You have the right to request Konverso to erase your personal data under certain conditions.

The right to restrict processing

• You have the right to request Konverso to restrict the processing of your personal data under certain conditions.

The right to object to processing

• You have the right to object to Konverso’s processing of your personal data, under certain conditions.

The right to data portability 

• You have the right to request Konverso to transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Changes to our Privacy Policy

Konverso keeps its privacy policy under regular review and places any updates on the associated organization’s web page. This privacy policy was last updated on 5 August, 2019.

Marketing

Konverso would like to send you information about our products or services that we think you might be interested in.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Konverso from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click here. 

How to contact us

If you have any questions about Konverso’s Privacy Policy, the data we store, or you would like to exercise one of your data protection rights, please contact us.

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Phone number: +33 (0)1 41 10 83 53

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Email: support@konverso.ai

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To read this document, visit the Konverso’s Personal Data Protection Policy page.