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Konverso Kbot for Snow virtual agent is completely compatible with this module.
Simple and efficient interface; very robust, used by a large number of ServiceNow accounts, and by our customers.
Cats Chats displayed and agents pick them up (manual assignment).
Display in the bot of the name/first name and avatar of the agent.
Transfer of communication between the user and the bot.
Easy to debug (well documented and open environment).
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