...
Enable social chatting, so the assistant can have small talks with users and become more friendly. Let Koji discuss informal topics.
...
Live agent
Enable this option to use the power of live agent. See more information hereThe Live agents functionality is available on Koji dedicated instances. To learn more about it, view the following:
https://konverso.atlassian.net/wiki/spaces/DKI/overview?homepageId=2873524319: the overview;
Live agents: the page on operators and corresponding configuration.
Search and knowledge bases
...