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Kbot works with a database. Everything you view inside the Administration console comes from the DB, anything that you change is saved to the database. The database contains two types of information:

  • Configuration: This will be also saved in GIT files

  • Data: This is about the Users, the Conversations and the Analytics, it will stay in the database and is not part of the git managed content.

Configuration flow

The following diagram depicts the possible environments, their users, their DB, and their relationships through the Git repository that contains the full environment configuration.

Drawio
zoom1
simple0
inComment0
pageId2901770241
custContentId2901147811
lbox1
diagramDisplayNameconfiguration_flow.drawio
contentVer1
revision1
baseUrlhttps://konverso.atlassian.net/wiki
diagramNameconfiguration_flow.drawio
pCenter0
width1071
links
tbstyle
height671

Overall update process

Changes review

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