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Ekaterina Menetil (Unlicensed)

Danil Chernovalov

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Konverso introduces a new application called “Impersonate API Service” Impersonate API Service is application for accessing the ServiceNow APIs. This application It uses the a service account and restricts content to the provided user. This mechanism is implemented using impersonation on the endpoints.

To enable this start using the application and its features:

  1. Install the application in your ServiceNow environment.

  2. Make sure your service account has proper roles.

  3. Switch usage of native ServiceNow REST Endpoints endpoints to Impersonate API Service ones for your requests.

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