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Koji can be a cloud solution, which means that it can receive separate updates apart from the Atlassian Marketplace store updates. That is why on this page you might find multiple identical application version numbers with extra suffix, such as “update 1”. As these updates take effect automatically, they do not need to be selected from the “Manage apps” area, as classic Atlassian updates do.

V.1.0.21 — 11.06.2022

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Ticket management: slot filling

You can let your chatbot create tickets automatically, retrieving all the required data from the user input. However, you can now turn this functionality off and make the bot send the user a link for the JSM form, where the user is able to enter all the information manually.

To manage this behavior, go to Koji settings > Ticket management and select Use slot filling.

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V.1.0.21 — 19.05.2022

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