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You can enable GPT (Azure OpenAI) to generate an answer based on your local FAQ knowledge base.
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Konverso uses the Azure OpenAI service to ensure the protection of customers' data. Please refer to this page: https://learn.microsoft.com/en-us/legal/cognitive-services/openai/data-privacy for more information about Azure OpenAI’s data protection policy and security. |
Before using this feature, please sure that you have created and enabled your FAQ. Learn how to create FAQs on this documentation page or by watching our tutorial video: https://www.youtube.com/watch?v=9HnnSGPiq6U.
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Step 2: Enable Generative AI with GT GPT (Azure OpenAI) using your local FAQ
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Step 3: Reindex your FAQ content to immediately benefit from Generative AI
Click the Index the data of your local FAQ button to launch the re-indexation process of your FAQ. This step is needed in order to immediately make the content of your FAQ available to GPT. This is also needed if you made changes to your FAQ.
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Note that your FAQ is still automatically re-indexed every night, so if you made changes to the FAQ and you do not re-index manually, the changes will be taken into account after the automatic re-indexation the next day.
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If you would like to use Generative AI with your Confluence content, please contact Konverso via this link: Contact Us. |
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