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For instance, any Confluence user is part of a tenant that contains specific knowledge unavailable to other users. As such, your agent cannot access this data unless it is connected to Confluence via a user’s credentials. You can then create a credential to Atlassian for the agent to access the data you want via an Atlassian Confluence data source

Learn how to create a credential for each external integration.

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Adding a SharePoint credential

Before creating a SharePoint credential, you must first ensure you possess a SharePoint site and an account to access this site and its content.

Below are the steps to create a new SharePoint credential:

  1. In the Models & credentials menu, click Add credential;

  2. Select SharePoint;

  3. Give a name to your credential;

  4. Type the Site URL of your SharePoint, such as https://konverso.sharepoint.com.

  5. Provide the Username to connect to this site.

  6. Provide the Password associated with the given Username.

  7. Select who this credential should be shared with;

  8. Click Add credential.

The new credential is now available in the credential list. You can now use it when creating a new SharePoint data source.

Adding an Atlassian credential

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