Security, Privacy, and Compliance Hub

At Konverso, trust is at the heart of everything we do. Here you can understand how we ensure the security, privacy, and compliance of our solutions. Whether you’re exploring our AI-driven technologies or are an existing partner, this hub offers transparency into our practices and the steps we take to protect your data and uphold the highest standards of integrity.

Here, you’ll find detailed information on:

• Certifications: Our commitment to maintaining global industry certifications, ensuring the highest standards of security and privacy.

• Policies: How we implement comprehensive measures to protect your data and maintain ethical business practices.

• Subprocessors: The carefully selected third parties we work with, who meet rigorous security and privacy requirements to support our services.

Your trust drives our innovation. Let’s build the future securely—together.

📜 Certifications

At Konverso, our commitment to security, privacy, and operational excellence is validated by our SOC 2 Type II certification. This globally recognized standard demonstrates that we implement stringent controls to protect your data and maintain trust.

Logo	Certification Name	Status
	SOC 2 Type II	✅ Valid

👮‍♂️ Policies

At Konverso, our policies are more than guidelines—they are a testament to our commitment to protecting your data, maintaining compliance, and ensuring operational excellence. Each policy is designed to uphold the highest standards of security, privacy, and transparency, providing you with the confidence to partner with us in building innovative, AI-driven solutions.

Explore our key policies below to understand how we safeguard your interests and drive secure and ethical business practices.

Governance and Management

1. Acceptable Use :

   View file
   name Acceptable Use.pdf

   
   Define acceptable behavior and usage for users interacting with your systems.

2. Corporate Ethics :

   View file
   name Corporate Ethics.pdf

   
   Showcase your ethical framework for responsible business operations.

3. Information Security :

   View file
   name Information Security.pdf

   
   Highlight overarching security principles to protect data integrity and confidentiality.

4. Personnel Security :

   View file
   name Personnel Security.pdf

   
   Explain how employee behavior and access are managed for secure operations.

Data Privacy and Compliance

1. Privacy Policy for Websites :

   View file
   name Privacy Policy for Websites.pdf

   
   Provide clarity on how user data is collected, processed, and protected.

2. Data Retention and Disposal :

   View file
   name Data Retention and Disposal.pdf

   
   Explain retention timelines and secure disposal methods for sensitive information.

3. Internal Audit :

   View file
   name Internal Audit.pdf

   
   Show your commitment to regular reviews for compliance and operational improvements.

4. Risk Assessment :

   View file
   name Risk Assessment.pdf

   
   Demonstrate proactive risk identification and mitigation strategies.

Security Operations

1. Incident Management :

   View file
   name Incident Management.pdf

   
   Outline the steps to detect, respond to, and recover from security incidents.

2. Backup and Restoration :

   View file
   name Backup and Restoration.pdf

   
   Highlight measures for safeguarding data availability and recoverability.

3. Change Management :

   View file
   name Change Management.pdf

   
   Explain how changes to IT systems are planned, tracked, and implemented securely.

Technology and Infrastructure

1. Access Control :

   View file
   name Access Control.pdf

   
   Define policies for managing user access to systems and data.

2. Network Security :

   View file
   name Network Security.pdf

   
   Describe measures to secure communications and data transmission.

3. Server Security :

   View file
   name Server Security.pdf

   
   Focus on securing physical and virtual server environments.

4. Software Development :

   View file
   name Software Development.pdf

   
   Ensure secure coding and development practices throughout the lifecycle.

🤝 Subprocessors

This section includes information about each subprocessor, their certifications, and their role in data processing.

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All the subprocessors listed above provide services on Konverso's behalf. Konverso ensures that each subprocessor complies with data protection and security standards, including the necessary certifications (ISO 27001, SOC2 Type 2), to guarantee the security and privacy of client data.

Please contact us for more information about any specific subprocessor or their role in data processing.

Contact Information

Konverso
98 Route de la Reine, 92100 Boulogne-Billancourt, France
📧 Email: contact@konverso.ai
📞 Phone: +33 (0)1 70 68 29 10