… These reports provide you with the users-related statistics. You can view active users, active users sessions, visitors, and associated details.
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Prerequisites: users in Koji
Before using the reports, it is important to understand the general concepts of users in Koji. To learn about them, see the Roles and permissions page.
Active user sessions
When a user logs in to KbotKoji, an active session is started. The system uses tokens to collect user data, such as IP addresses and user login IDs. These tokens are valid for only one session.
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The list of users who interacted with KbotKoji;
The number of exchanged messages and taken actions.
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Visitors are users who logged in, but got no help from KbotKoji, as they did not ask anything specific. Perhaps, they said "Hello", but did not actually ask the virtual assistant to perform anything useful. Visitors are the ones who are yet to experience Kbot's Koji’s benefits.
This report allows you to view the following:
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