Our Customer Portal includes the ticketing system that you can use to create and track any issues. Submit a bug, propose an enhancement, or ask a question, and once updates are made on a ticket, you will receive an email notification. Make sure you have a Customer Portal account; if you need the credentials, consult your Konverso representative.
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Alternatively, you can send an email to support@konverso.ai to create a ticket. |
To view the requests that have been created by you, or to inspect the complete list, click Requests in the upper right of the Portal window.
Support accounts
We provide each customer with the following:
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The account named "acme" that would grant the full access to the ticketing system.
The jean@acme.com email that is associated with the "acme" account. Jean would be able to reset passwords.
Emails denny@acme.com and andrea@acme.com.
These three emails can be used to send messages to support@konverso.ai to create tickets.
Contact our support
Phone number: +33 (0)1 41 10 83 53
Email: support@konverso.ai
Address: 98 route de la Reine – 92100 Boulogne Billancourt, Paris, France