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This approach allows to update the recommendation status, which might be “new”, “accepted”, or “rejected”. This work ensures that articles from external search systems are helpful and analyzed by the Recommender system.

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Article details

When you expand an article's pane, you can study general and user statement-specific details. They help to decide whether a particular user statement corresponds to the given article and whether the feedback is correct.

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• The text of a user statement;

• The number of identical user statements;

• User feedback (“useful” or “not useful”).

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Recommendation status

Once a user marks an article as “useful” or “not useful”, the recommendation status of this user statement is set to “new”. Now an expert must decide whether the user statement actually corresponds to the given article and whether the feedback is correct.

• An expert accepts (the checkmark icon)the user statement when the article is useful for the given user statement, and the user feedback confirms it. The “accepted“ recommendation status is set.

• An expert rejects (the bin icon) the user statement when the article is not useful for the given user statement, and the user feedback confirms it. The “rejected“ recommendation status is set.

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Adding new user statements

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