...

Koji can be a cloud solution, which means that it can receive separate updates apart from the Atlassian Marketplace store updates. That is why on this page you might find multiple identical application version numbers with extra suffix, such as “update 1”. As these updates take effect automatically, they do not need to be selected from the “Manage apps” area, as classic Atlassian updates do.

V.1.4.0

...

— 19.11.2022

Powered by Kbot version 2022.03.

Widget management

The process of creating and adding widgets has been enhanced. Now you create a widget, get generated code, and copy it to the site you need. Read about deployment and code generation on this help page.

Widget for Refined sites

Refined is a tool for building branded help and support sites with custom looks, layouts and navigation in Atlassian environment. You can now create a Kbot widget for your Refined sites.

The process is quite similar to a general widget creation, but you need to take care of a few setting in the Refined Admin view. For more details on creating and deploying the widget for Refined, view this /wiki/spaces/DOC/pages/3232137225.

V.1.4.0 — 12.11.2022

Powered by Kbot version 2022.0?03.

Creating tickets during conversations

...

We have added the support of 2 new languages: Polish and Brazilian Portuguese.

...

Permissions

The Koji scope is enhanced, as the new permission that allows you to get the primary user email has been added. This is used only when it is necessary to address you, but your name is not defined in your account.

V.1.0.21 — 11.06.2022

Powered by Kbot version 2022.01.

...

Koji is the out-of-the-box IT Service Desk Virtual Agent. However, if your organization wants the full control over the solution and higher levels of customization, Konverso offers the possibility to get a dedicated Koji instance, where you can modify anything.

...