This page describes how to install Koji in Atlassian Data Center.
Prerequisites
Download the JAR
file with Koji:
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Network constraints
There are a few things to know about the connection between the Koji app, Data Center, and Koji server before you start using Koji. To read about this topic, see the Koji network constraints page.
Installing Koji
1. In your Atlassian Jira Service Management, click Projects in the upper left of the window and select a project.
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5. Click Upload app, specify the kbot-1.0.0.JAR
file with the appthat you have downloaded, and click Upload.
6. The installation process starts. Once it is finished, the system displays the confirmation message.
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1. Click Backoffice configuration.
2. Type the URL: kjira.konverso.ai
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3. Click Save.
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Opening Koji
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2. Click Backoffice in the menu on the left side of the window.
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Koji settings
Note |
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This part will go to the Koji settings help page. |
The Data Center has only one display-related parameter in Koji settings: “Display the chatbot in the portal”. The “Display the chatbot above the ticket options” is available only for Cloud version.
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