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To create new credentials, navigate to Admin Administration > Credentials and click the Add credentials button.

For instance, any Confluence user is part of a tenant that contains specific knowledge unavailable to other users. As such, your agent cannot access this data unless it is connected to Confluence via a user’s credentials. You can then create credentials to Atlassian for the agent to access the data you want via an Atlassian Confluence data source.

Learn how to create credentials for each external integration:

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You can manage existing credentials via the Administration > Credentials menu, where you can view the list of credentials with their names, their types, and who they are shared with.

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