DevOps are the specialists who set up and configure the chatbot.
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It is possible to use Azure Active Directory O365 or Google G-Suite accounts to log in to Kbot for Snow. Configure the authentication, and users will be get an opportunity to log in using their enterprise credentials.
For Azure Active Directory, see the instructions LINK.
For Google G-Suite, see the instructions LINK.
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Contact us to learn about the configuration. |
ServiceNow
Kbot for Snow is designed to simplify the usage of ServiceNow. Before it can start helping users, you must get the environment up and running.
Connect to
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ServiceNow issues and requests management
To enable the trouble ticketing functionalities, configure the corresponding ServiceNow service:
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