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All Konverso customer data is stored in the Microsoft Azure cloud environment, running in the West Region (Netherlands). Alternate locations may be used upon request (we also use UK-south and France)region requested by the customer. We currently have instances running in different continents.
Sensitive data
Our customers are using our software to provide employees with HR and IT services. In the scope of our application, users and the chatbot might exchange user information during a conversation. There are only IT or HR-related questions, which can be considered sensitive; however, there is no payment, credit card, or salary information shared.
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Development environment (accessed by Konverso developers), not including customer data.
Production environments (accessed by our customers and our consultants).
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