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FAQ is an internal knowledge base that provides users with short answers. Knowledge training is the process of training Koji, so it becomes more useful for users. Watch a video introducing FAQ and knowledge training functionalities.
https://share.vidyard.com/watch/8x3LDncoXYooKAYAsCeQ91?
Using FAQ and training Koji
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There 35 + dashboards that you can leverage to analyze the performance of Koji and identify where to increase the performance.
Generative AI
Learn how to enhance Koji by using the new Generative AI capabilities to transform your users' experience.