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Your virtual assistant monitors your environment’s metrics, from conversations and knowledge bases to external interactions and license management. This page describes the analytics reports and their purposes.

Applications

Applications are the Kbot components that allow you to associate specific parts of Kbot with authentication methods. This functionality allows you to limit the access to particular Kbot parts, or create multiple chats for different purposes.

Applications usage history

See the visualization of how often users interact with each application within a certain period of time.

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