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To manage user roles, go to Configuration > Tenants > Tenants role setup.

Check the list of your users and manage their roles. To assign a user a specific role, click Set in a corresponding column:

  • Jira Admin can manage the app's content and settings and adjust the access configuration.

  • Jira Analyst has access to the app's statistics.

  • Customer can ask the virtual assistant questions in the portal’s chat. Users who log in to Koji for the first time get this role.

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