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To configure the Atlassian OAuth 2.0 functionality:

  1. Set the permissions

  2. Set the bot end point

  3. Retrieve Client ID and secret

  4. Update Kbot configuration

  5. Add an application in Kbot

As the result, registered users will be able to access the virtual assistant with their Jira credentials:

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Setting the permissions

1. Open the Atlassian Developer Console.

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3. In the Authentication details area, copy Client ID and Secret. You need these values to modify your Kbot configuration.

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Updating your Kbot configuration

Make sure that your kbot.conf includes the following:

Code Block
jira_oauth2_client_id = <client ID>
jira_oauth2_client_secret = <secret>
jira_oauth2_scope = read:me offline_access read:servicedesk-request write:servicedesk-request
jira_oauth2_user_name_attribute = account_id

Adding an application in Kbot

1. On your Kbot host, go to Configuration > Applications.

2. Find an application you want to provide with the Atlassian OAuth 2.0 functionality and click Modify.

3. Select Log in with Jira (Cloud) from the list of providers.

4. Click Save.

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What’s next?

Now registered users can access your virtual assistant with their Jira credentials. If they are associated with multiple sites, they are offered to select one from the list.

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