Registered users can access the virtual assistant with their Jira credentials. This page describes how to add such a button for your Koji.

Key points

To configure the Atlassian OAuth 2.0 functionality:

• Set the permissions

• Set the bot end point

• Retrieve Client ID and secret

• Update Kbot configuration

• Add an application in Kbot

Setting the permissions

1. Open the Atlassian Developer Console.

2. Select an app from the list.

3. Click Permissions on the left side of the window.

4. Add and configure the following permissions:

User REST API

Required scopes:

• View user profiles

Jira Service Desk API

Required scopes:

• View Jira Service Desl requres data

• Create and manage Jira Service Desk requests

User identity API

Required scopes:

• View user profile (profile details for the currently logged-in user)

• View user profile (view user profiles)

Setting the bot end point

1. Click Authorization on the left side of the window.

2. Click Configure.

3. In the Callback URL field, enter the URL of the following type:

• https://your-kjira-instance.konverso.ai/oauth2/jira/callback/

Make sure to change the your-kjira-instance part from the sample above.

Retrieving Client ID and secret

1. Click Settings on the left side of the window.

2. In the General settings area, set the app name, avatar, and description.

3. In the Authentication details area, copy Client ID and Secret. You need these values to modify your Kbot configuration.