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Kbot is a virtual assistant that helps you work in O365 environment. interact with the ServiceNow environment. It can search for information, create tickets, etc.

Find answers

If you have any questions about O365 products, ask Kbot. It has got the access to knowledge bases with O365 information, so you do not need to use the search systems by yourself. Ask Kbot and get the answers right away.

Kbot finds answers

When you ask a question about the O365 environment, Kbot provides you with information from knowledge bases. The : the articles might contain instructions, screenshots, and videos. 

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Creates tickets 

If you need to create a ticket, Kbot can do it for you. Type the name of the ticket, add the description, estimate the priority, etc. 

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