What is Kbot? 

Kbot is a virtual assistant that helps you work in O365 environment. If you have any questions about O365 products, ask Kbot. It has got the access to knowledge bases with O365 information, so you do not need to use the search systems by yourself. Ask Kbot and get the answers right away.

Kbot finds answers

When you ask a question about the O365 environment, Kbot provides you with information from knowledge bases. The articles might contain instructions, screenshots, and videos. 

Kbot creates tickets 

If you need to create a ticket, Kbot can do it for you. Type the name of the ticket, add the description, estimate the priority, etc. 

How do I interact with Kbot?

You can communicate with Kbot in two ways: in the Team's tab or in the Chat.

Tab

Kbot is displayed as the web chat. Take advantage of speech-to-text technologies and other features.

Chat

Exchange messages the same way you communicate with your colleagues.