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Let’s take a look at some use cases. The following ticket-related tutorials are presented from the simplest to the most difficult. The difficulty levels are marked from 1 to 3.

Create an incident ticket (sample 1)

Slot filling using intent properties in order to create an incident ticket.

Difficulty: 1

  • Learn how to use intent properties.

  • See the process of creating an incident ticket.

Widget Connector
width720px
urlhttps://vimeo.com/377246741
height400px

Create an incident ticket (

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sample 2)

Slot filling using intent properties in order to create a ticket with the collected information.

Difficulty: 1,5

  • Learn how to use intent properties.

  • See the process of creating a ticket that uses the collected information.

Widget Connector
width720px
urlhttps://vimeo.com/377249167
height400px

Create an incident ticket (

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sample 3)

Slot filling by collecting the pieces of information required for creating a ticket through a conversation workflow.

Difficulty: 2

Widget Connector
width720px
urlhttps://vimeo.com/377242695
height400px

Create an incident ticket (

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4)

Slot filling by collecting the pieces of information required for creating a ticket through a conversation workflow.

Difficulty: 3

Widget Connector
width720px
urlhttps://vimeo.com/377243050
height400px

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