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Ticket categorization

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Categorize ticket

See how a utility node can be used to detect the ticket category. In this example we demonstrate how you can call the ticket categorization Workflow. For instance, this Workflow can be called by the Incident or Request intents. It leverages Machine Learning for the automatic classification of the incident or request

  • Learn how to use the Classify utility node.

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Cart Management

Kbot for Snow can help you select and purchase various items. For example, it can simplify choosing and requesting a new laptop.

Learn how to:

  • Add or remove elements in a cart.

  • Create a request for this Request to check out a cart.

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