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Home: view information about chat sessions, intents usage, user statement understanding, new and returning users, and so on.
Typology of conversations: check the types of best responses, most returned articles, the statistics on training, and so on.
Management overview: most common intents, number of conversations per month, deflection percentage, historical trends in surveys, and so on.
Business case: study the data on user statement routing, deflection statistics, and metrics on conversation and user statements.
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If you use a particular dashboard more often that than others, you can set it as default. In this case it is displayed every time you reload the page (or close the tab). When you keep browsing the UI, the system remembers the last displayed dashboard.
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