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To view the Kbot UI script, go to this page (replace
ven03673
in this link with your host)search forx_konve_kbot_test.KonversoWebChatWidget
in ServiceNow.To learn more about building custom widgets, view the official ServiceNow documentation.
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To hide the default button, select the associated option in the Customizing the widget section of the Guided Setup:
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Hide button checkbox in the widget creation tool.
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Info |
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To view the complete set of widget options, see this page. |
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Info |
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You can find the widget ID (which is |
As the a result, you should get the following:
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Save the widget.
Case of multiple widgets, same target host:
You need to ensure your two init functions:
Code Block |
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Kbot.get().Widgets.initRemoteConfig('widget-id-value-1')
Kbot.get().Widgets.initRemoteConfig('widget-id-value-2') |
All you need to to have two distinct client scripts, each pointing to a different widget id.
Code Block |
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api.controller=function() {
/* widget controller */
var c = this;
c.showKbotWidget = function() {
Kbot.get().Widgets.execute('widget-id-value-2', 'showWidget')
}
}; |
Adding the widget to a portal
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