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A credential is Credentials are an authentication feature that allows agents to access data from third-party external integrations in data sources. Indeed, any data coming from a third party can only be accessed using specific credentials depending on your use case.

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To create new credentials, navigate to the Models & credentials menu in the admin panel on the left Administration > Credentials and click the Add credentialcredentials button.

For instance, any Confluence user is part of a tenant that contains specific knowledge unavailable to other users. As such, your agent cannot access this data unless it is connected to Confluence via a user’s credentials. You can then create a credential credentials to Atlassian for the agent to access the data you want via an Atlassian Confluence data source.

Learn how to create a connection credentials for each external integration:

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You can manage existing credentials via the Models & credentials Administration > Credentials menu, where you can view the list of credentials with their names, the tied third-party integrationtheir types, and who they are shared with.

You can view more details edit or remove credentials by clicking the dots button…corresponding icons in the last column.