In some cases users can switch the project to view the related content, such as tickets. You can disable the project selection functionality.

Key points

Users can ask their virtual assistant to show their tickets. In case multiple projects are defined, users can switch the project to view the associated tickets. You can set the default project and disable the project selection functionality.

Setting the default project

Open the configuration file kbot.conf and add the variable that defines the default project:

jsdm_default_project = GTS

Now the Switch project button is not available in the chat.