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External System Access

External System Access

The bot may potentially interact with the following external systems, with the limited transmission of user data, as described below:

Microsoft Cognitive Services Speech to Text

In the case where the user activates the Speech to Text feature, the user’s voice recorded will be sent to the Microsoft Azure environment, located in Western Europe

Microsoft Cognitive Services Text to Speech

In the case where the user activates the bot voice function, the bot responses will be sent to the Microsoft Azure environment, located in Western Europe

Pandora Bot

If the user inputs a “social chatting” sentence, this sentence may be sent for evaluation to the social chatting engine powered by Pandorabots.

Search Engines

If the search on public content such as Microsoft Support database is active, the user input may be sent for evaluation to one or several of the following Search Engine:

  • Google Search: For search on selected sites content

  • Mandarine Mooc: For search on their available moocs.