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Name: enter the name of your widget.
Description: enter the description.
Type: select a widget type. For your ServiceNow widget, select Chat.
Application: select
Snow Portal (/snow)for your ServiceNow widget.
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The width and height of the chat window (600x800 recommended), its colors and position. We recommend at least 600x800 for the ServiceNow widgets.
Text of buttons.
Behavior: make the conversation refresh on close, or make the chat modal.
Refresh on close: when selected, the widget has the Minimize and Close buttons in the upper right. When you click the Close button, the current conversation is finished.
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Button appearance
Text of the button and its tooltip.
Button colors for default and hover states.
Button position.
The tooltip hide timeout.
The button icon display: set whether icon and text or only text shall be displayed.
Hide the button: select this checkbox if you are going to use a custom button.
Widget icon file.
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Copying ID
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