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Our product is in the constant development, so we improve it and take care of various issues on a regular basis. Once a vulnerability is discovered, we create a internal ticket for tracking the issue and deal with it in accordance with the given issue’s priority. The issues that cover security vulnerability get the high priority.

Support Center

Our Support Center is a place for clients to find answers or get help. There are multiple portals for various solutions, including Koji and general security matters, and solution-specific ones.

portals: …. https://konverso.atlassian.net/servicedesk/customer/portals

Some products might have specific …

Kjira

Snow…

General Kbot Security

If users face any issues related to security breaches of possible vulnerabilities, they can contact us through the Kbot security portal.

Kbot for Atlassian Jira Service Management

When users have any kinds of questions on Koji, they can contact us through the Kbot for Atlassian Jira Service Management portal.

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Kbot

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for ServiceNow

If users face any issues related to security breaches of possible vulnerabilitieshave questions about our solution for ServiceNow, they can contact us through the Kbot security for ServiceNow portal.