/
Troubleshooting

Troubleshooting

We do not provide any additional ServiceNow logging, so debug process will be typical for REST requests.

You can find below a list of errors returns by Impersonate API Service as a reference:

Method

Status code

Error message

Method

Status code

Error message

get_objects

400 Bad request

"No user_sys_id"

400 Bad request

"No table_name"

404 Not found

"Invalid user_sys_id"

404 Not found

"Impossible to impersonate"

get_journal_field

400 Bad request

"No user_sys_id"

400 Bad request

"No table_name"

400 Bad request

"No element_id"

404 Not found

"Invalid user_sys_id"

404 Not found

"Impossible to impersonate"

get_is_allowed

400 Bad request

"No user_sys_id"

400 Bad request

"No table_name"

400 Bad request

"No sys_id"

404 Not found

"Invalid user_sys_id"

404 Not found

"Impossible to impersonate"

Related content

Overview
More like this
API reference
More like this
Impersonate API Service
Impersonate API Service
More like this
Service account
More like this
ServiceNow
ServiceNow
More like this