We are tracking all the customer requests in order to provide the best service. If you have any questions or suggestions please contact us.

Contact our support

• Phone number: +33 (0)1 41 10 83 53

• Email: support@konverso.ai

• Address: 98 route de la Reine – 92100 Boulogne Billancourt, Paris, France

Support accounts

We provide each customer with the following:

• One account named after your company. This one grants full access to the ticketing system. 

• A list of corporate emails that are recognized by our system and that allow users to manage tickets.

One of the emails will be associated with the company account. This associated account can be used to reset passwords. For example, the company ACME Corp. with the team of Jean, Denny, and Andrea would have:

• The account named "acme" that would grant the full access to the ticketing system.

• The jean@acme.com email that is associated with the "acme" account. Jean would be able to reset passwords. 

• Emails denny@acme.com and andrea@acme.com.

• These three emails can be used to send messages to support@konverso.ai to create tickets.