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What is the Konverso platform?

The Konverso platform is a solution offered by Konverso that enables users to utilize and create LLM-powered agents to help them with various tasks, from searching the web for answers to ITSM ticket management. Additionally, private data sources (like company data) can be integrated with the platform to enable employees to get personalized answers for specific work processes.

An agent is a virtual proxy designed to help users with specific tasks, such as summarizing text, translating, or even fetching information from a data source, when requested.

First steps

Accessing the interface and authentication

You can access the Konverso platform via this link: https://app.konverso.ai.

Signing up for the Konverso Platform

Sign up for the Konverso platform by providing the following information on the sign-up page:

  • your email address

  • your name

  • your company name.

Finally, click the Sign up button to create an account.

You can also sign up directly with your Google or Microsoft account by clicking the designated button.

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Signing in to the Konverso platform

You can sign in to the application via the sign-in page.

Method 1: Local account

If you previously created a local account using your email address and a password, please sign in by providing your credentials.

Method 2: Google account

If you signed up with Google, please click the Google button to sign in with your Google account.

Method 3: Microsoft account

If you signed up with Microsoft, please click the Microsoft button to sign in with your Microsoft account.

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If you do not have an account yet, you can sign up using the link on the Sign-in page.

Onboarding

If you are not yet part of a company within the Konverso Platform, you will be prompted to create an organization by providing the related information (TBD).

Upon completion of this step, you will be redirected to the application.

How to use an agent?

To use an agent, you can either:

  • directly type in the chat box by mentioning @Master to query the Master agent, who will redirect you to the right agent. You can then type your question to the suggested agent;

  • select an agent from the provided list to open a new window where you can discuss with the selected agent.

If you are in the Build mode, you will need to switch to the Chat to be able to test your agents.

Discover our pre-built agents here.

Manage previous conversations

You can view and even resume previous conversations by selecting a past conversation in the Discussions left panel.

Tutorials

TBD

What’s next?

If you are an Administrator or an Agent builder, you can create and configure your agents.

Visit this page to learn how to create your own agent: Build your own agent.

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