This page describes the basic steps of launching your project, so you can have an overview of where to start and what must be done.

Dedicated host

The very first step of setting your dedicated Koji instance is actually obtaining the host. View the Dedicated host page to learn more about it.

To discuss commercial terms and obtain a dedicated Koji instance, please contact us at contact@konverso.ai.

Connecting Jira Service Management and Koji

Once you are provided with the Koji instance from Konverso, you must connect it with your Jira Service Management instance. See Connecting Jira Service Management and Koji to learn more.

Live agents

If Koji is unable to help a user in a particular case, the user can ask to speak to an operator to find a solution. Read the Live agents page to see how this functionality works.

Koji in Slack

Your virtual agent can be integrated into Slack. See Koji in Slack to learn about this integration.

Koji in Microsoft Teams

Your virtual agent can be integrated into Microsoft Teams as well. Find out how to configure the Azure environment on the Configuring Microsoft Bot connection page and learn more about the integration: Koji in Microsoft Teams.