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Video tutorials

Video tutorials

This page regroups all the video tutorials on Konverso’s Agentic platform.

General

#1 - How to give your feedback

Chatting

#1 - How to chat with an agent

#2 - How to attach a file in the chat

#3 - How to manage discussions

#4 - Chain multiple agents in one conversation

Building an agent

#1 - How to create a new agent using a template

#2 - How to create an agent from scratch

Credentials

#1 - How to add SharePoint - O365 user account credentials

#2a - How to create an Azure application

#2b - How to add SharePoint - Azure Entra ID app registration credentials

#3 - How to add Atlassian credentials

#4 - How to add ServiceNow credentials

#5 - How to add Google JSON Key credentials

Data sources

#1 - How to add documents

#2 - How to create a Website external integration (Simple version)

#3 - How to create a Microsoft SharePoint external integration

#4 - How to create an Atlassian Confluence external integration

#5 - How to create a ServiceNow catalog external integration

#6 - How to create a ServiceNow knowledge base external integration

#7 - How to create a Google Drive external integration

Workspace management (Admin)

#1 - Set up your company’s profile

#2 - How to invite users

#3 - How to manage users

#4 - How to manage your subscription

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